Managed IT Services

We provide a dedicated team of experts to monitor your network, systems and workstations 24x7x365

Connecting Point’s PointCare managed IT services give you unlimited support, project management, strategic planning, network security, and network management all in one platform. We take proactive care of all things technology so you can eliminate costly downtimes and focus on business-driving activities. The key to this powerful offering is the Connecting Point NOC Team of professional engineers, IT consultants, and Help Desk staff that use only the best-in-class IT management tools in the industry.

We deliver a consistent, comprehensive, and high level of IT management and support that truly gives the right end results. What’s more, our fixed-fee based model ensures you get everything for a predictable and easy-on-the-budget price. We have an established track record of providing network optimization for Northern Colorado and Southern Wyoming businesses. Get in touch with us!

Benefits of Connecting Point’s Managed Services include:

  • Proactive maintenance - we monitor and secure your entire IT infrastructure 24/7
  • Increased productivity - we equip your business with collaboration and automation tools
  • Compliance - we implement enterprise-level security that keeps your sensitive data safe and compliant with industry regulations
  • Stellar support - we quickly respond to your support requests anytime of the day

Connecting Point’s Support Model

Connecting Point’s support model guarantees your organization will run more efficiently, cost-effectively, and securely.

Manage, Secure & Optimize Your Network

Manage & Automate

Centralized Services

  • 24x7 Network Monitoring
  • Patch Management
  • Email Management
  • Business Continuity
  • Managed Local & Offsite Backup
  • Managed Security
  • Managed Antivirus

Optimize & Align

Dedicated Network Administrator

  • Technology Checklist
  • Process Driven
  • Best Practices
  • Centralized Management
  • Continual Network Review
  • Desktop Optimization

Consult & Strategize

Your Managed Services Consultant

  • Technology Summary/Reporting
  • Budget Planning
  • Business Impact of Technology Decisions
  • Technology Roadmap
  • Telco Bill Analysis
  • Vendor Management

Develop & Execute Your IT Strategy

Resolve & Support

Customer Support Team

  • Suppor Desk Access - 24x7
  • Onsite Support Escalation
  • Problem Isolation and Resolution
  • “How To” Quesitons
  • Customer Portal
  • Remote Support Framework
  • Product & Purchase Support

IT Project Services - Design, Build & Simplify

  • SWAT Team Respose to Escalations
  • Project Implementations & Design Desk
  • Technology Analysis & Roadmapping

Cloud Services

Get industry-leading technologies at a reasonable and scalable price

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IT Project Management

Implement agile technology solutions that are expertly-designed to give you a competitive advantage

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Network Security

Apply a comprehensive and customized IT Security strategy to protect your sensitive business data

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