An IT Partner, NOT Provider

At Connecting Point we understand why your critical business services are so important to your daily operations. This is why we spend so much time aligning our technology to support your initiatives. We strive to be a true IT Partner, not just an IT Provider. Building a comprehensive program that relies on tools such as Ncentral from N-able, coupled with an aggressive preventative maintenance process implemented by our Network Administrator team, ensures optimum uptime for your business.

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With Ncentral version 10, we can prevent many network failures from ever happening in the first place. With application tools such as automation scripting, remote end user support console, and advanced 24×7 reporting, Ncentral allow us to deliver World Class service from both a proactive and reactive standpoint. Ncentral also allows us to optimize and protect your workstation environment with N-able’s award-winning AV software and patch management solution.

A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for you. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of owning a computer network. By utilizing tools like Ncentral, we can go above the basic “IT Provider” standards and expectations, and become true IT Partners for our clients.